8gpm Privacy Policy
We are committed to protecting players' personal data accurately at all times.
This Privacy Policy ("Policy") explains how the 8gpm platform ("we", "platform") collects, stores, uses, and protects the personal data of players ("you", "user") who use the platform. By continuing to use 8gpm's services, you are considered to have accepted and agreed to the terms set out in this Policy.
Information We Collect
We collect only the information necessary to provide our services. This includes the following categories—
1.1 — Information You Provide Directly
- Name, date of birth, and contact email address provided when creating an account
- Financial information related to deposit and withdrawal processes via KBZPay, Wave Money, AYA Pay, and bank transfers
- Records provided when contacting our support service
- Information submitted in player surveys or feedback forms
1.2 — Automatically Collected Information
- IP address, browser type, language settings, and operating system
- Pages visited, links clicked, and time spent on the platform
- Technical data related to session cookies
- Deposit and withdrawal records and gameplay history
1.3 — Information Received from Third-Party Sources
In processing financial transactions, we may receive service-related information from payment tools (KBZPay, Wave Money, AYA Pay). That information is used only for the purposes described in this Policy.
Information Usage
We use your personal information only for the following purposes—
- Account creation, identity verification, and security maintenance
- Processing and handling deposit / withdrawal transactions
- Ensuring smooth delivery of gaming services
- Sending notifications about bonuses, promotions, and VIP progress
- Providing customer support via 24/7 Live Chat and email
- Carrying out responsible gambling procedures (including gaming limit settings)
- Conducting analytics to improve platform performance
- Legal compliance and fraud prevention
Cookies and Tracking Technologies
We use cookies and similar technologies on the platform. They handle the following tasks—
Functional Cookies
Essential for the platform to work properly. These cover login session management, language preference saving, and currency settings.
Analytics Cookies
Help us understand how users interact with the platform. This data is anonymised and aggregated, not linked to any individual.
Managing Cookies
You can reject or delete cookies through your browser settings. However, if essential cookies are disabled, some platform services may not work properly.
Information Sharing and Disclosure
8gpm will never sell, rent, or trade your personal information to third parties for commercial purposes. Sharing is limited to the following situations only—
- Service Providers: Payment processors such as KBZPay, Wave Money, and AYA Pay, as well as technical infrastructure providers for the platform — they are given access to information only as needed to carry out services related to our operations
- Legal Matters: When required by law or necessary in the course of legal proceedings
- Security Matters: Fraud prevention, anti-money laundering (AML) checks, and protecting the integrity of platform interactions
- Corporate Transfers: Should any transfer occur, the commitments in this policy will continue to be upheld and you will be notified in advance
Data Security Measures
8gpm applies technical and administrative measures to protect your personal information—
SSL Encryption
All data transmitted from the platform to servers is encrypted and protected using SSL (Secure Socket Layer) technology.
Access Control
Our staff are granted access only to the data required for their specific responsibilities.
Technical Audits
Regular technical audits are conducted to identify and address security vulnerabilities on the platform.
Data Servers
Your data is stored on secure cloud servers protected by advanced database security and firewall measures.
While we do everything we reasonably can to protect your data, we are honest that no method of internet transmission can be guaranteed 100% secure. We also encourage players to do their part by creating a strong password to protect their own account.
Data Retention Period
We will retain your personal information until the purposes stated in this policy have been fulfilled or until the legally required retention period expires — whichever comes later.
- Account information — five years after account closure
- Financial transaction records — five to seven years after the transaction
- Support communication records — two years after the interaction
- Cookie data — for the period defined in the cookies policy
Once the retention period ends, data will be securely deleted or anonymised.
Player Rights
As a player at 8gpm, you have the following rights regarding your personal information—
Right to Access and Copy
You may request to view the personal information we hold about you and ask for a copy of it.
Right to Correction
You may request corrections to any inaccurate or incomplete personal information. Some changes can be made directly in your account settings.
Right to Erasure
You may request deletion of your personal information, as long as it does not conflict with our legal obligations. Data related to financial transactions must be retained for legally required periods.
Right to Restriction
In certain cases, you may request that we restrict our processing of your personal information.
Data Portability
Where possible, you may request a copy of your personal information in a readable format.
To exercise any of the rights above, please email us at [email protected]. We will respond promptly after receiving your request.
Child Protection
8gpm services are accessible to 21+ only. We do not knowingly collect personal information from anyone under 21. If we discover such information has been collected, we will delete it immediately and terminate the account without delay.
Policy Changes
We may update this Privacy Policy at any time. For significant changes, we will notify you in advance via your registered email or a platform announcement. Continuing to use the platform after changes are announced means you accept the updated policy.
All changes will be recorded on this page under "Last Updated". We encourage you to review this policy regularly to stay informed of any updates.
Contact 8gpm
If you have any questions about this policy or any personal data requests, please reach out to our support team—
Email: [email protected]
Live Chat: 24/7 — Support available in Myanmar language