🛡️ A Safe and Secure Gaming Environment

Responsible Gaming —
8gpm Protects You

Gaming should be entertainment. At 8gpm, tools are available to help protect your money, your time, and your wellbeing.

21+
Our Commitment

The Right Way to Enjoy Gaming

At 8gpm, player wellbeing comes first. Online casino gaming is a form of entertainment, and we are committed to helping you enjoy it. At the same time, 8gpm recognises that losing control over gambling can become a serious problem. That is why we provide practical tools for every player to game responsibly.

Problem gambling can happen to anyone — regardless of wealth or education. On this page, we clearly explain the tools, limits, and contact options we have in place to help you stay in control. We hope this information keeps you and the people you care about safe.

Protective Tools

You Have Control Over Your Gaming

Self-Exclusion

You can temporarily close your account for a set period (one week to six months). This tool is effective for anyone who wants to take a break from gaming.

Deposit Limits

You can set a deposit limit on a daily, weekly, or monthly basis. You will not be able to deposit beyond the limit you have set.

Time-Out Break

You can take a Time-Out from one day up to eight weeks. During this period, gaming and deposits are suspended immediately and you cannot open another account.

Loss Limit

You can set a maximum amount you are willing to lose in advance. Once that amount is reached, gaming stops automatically and no further losses can occur.

24/7 Support

If you have a gambling problem, you can reach 8gpm's 24/7 Live Chat in Burmese at any time. Conversations are confidential and we will help you find the best way forward.

21+ Age Policy

Only players aged 21 and above are allowed at 8gpm. Age verification is carried out during account registration to protect underage individuals.

Stay Aware

Signs That You May Have a Gambling Problem

Problem gambling tends to grow gradually. If you notice any of the signs below, you should take it seriously. If more than one applies to you, please contact our support team right away.

Are you gambling more in an attempt to win back money you have lost?

Are arguments with family about gambling becoming more frequent?

Are you borrowing money to gamble?

Do you want to stop gambling but find you cannot?

Is gambling causing you to neglect work, studies, or your health?

Are you gradually betting larger and larger amounts?

If one or more of the signs above apply to you, take a break from gambling and contact us through 8gpm's Live Chat. We are always ready to help.

Details & Explanation

Responsible Gambling Tools — Details

Tool What does it do? How to use it?
Deposit Limits Limits how much you can deposit per day, week, or month Set it in account settings or ask Support for help
Loss Limit Caps the maximum amount you can lose within a set period Contact Support to set your loss limit
Time-Out Temporarily pauses gambling for anywhere from one day to eight weeks Request via Live Chat with Support
Self-Exclusion Your account can be closed for one week up to six months Send a request to [email protected]
Permanent Account Closure You can permanently close your account with a valid reason Send a request to [email protected]

If you need help adjusting any of these tools, contact the 8gpm Support team anytime via 24/7 Live Chat.

Self-Assessment

Gambling Control Checklist

Answer these questions honestly to check whether your gambling habits are healthy. If you find yourself answering "True" to three or more, we recommend reaching out to Support.

01Can you set time and spending limits before you play and consistently stick to them?

02Do you genuinely see gambling as just entertainment, and does losing not leave you feeling frustrated?

03Has gambling caused no damage to your relationships with family or loved ones?

04Is the money you gamble with money you can afford — not money that should go toward your everyday needs?

05Can you balance gambling with normal life — work, health, and relationships — all staying in good shape?

If you answered "No" to two or more of these, please talk to our 8gpm Support team and take a break from gambling for a while.

Player Protection

8gpm's Responsible Actions

21+ Age Verification

Age verification is carried out when opening an account at 8gpm. A system is in place to prevent anyone under 21 from playing. We do not support students gambling.

Fair Gaming System

All games offered by 8gpm use a Random Number Generator, and we never pre-adjust any outcome. This is the foundation of building trust with our players.

SSL Encryption & Data Protection

Your personal information and financial data are protected with SSL encryption technology. All data handled at 8gpm is kept safe and secure.

Gambling Awareness Alerts

We do not monitor or interfere with how you play — we respect players' own decisions. However, if you feel you are experiencing a problem, we encourage you to contact our Support team.

Get Help

If You Have a Gambling Problem, Here's How to Reach Us

If you are facing a gambling problem, you do not have to deal with it alone. You can talk openly in Myanmar language through 8gpm's 24/7 Live Chat. Whether you want to set limits or take a Self-Exclusion, we are ready.

Live Chat (Myanmar Language)

Available 24/7 at any time — we will help with whatever you need

Contact by Email

[email protected] — for Self-Exclusion requests and responsible gambling matters

When you contact us, your personal information and conversations will be kept completely confidential. Having a gambling problem is nothing to be ashamed of — we are here to help.

Want to play and have fun?

8gpm always supports you in playing responsibly.
You can read our FAQ for any questions, or log in to 8gpm and start playing.

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Frequently Asked

Responsible Gaming Quick Answers

Only players aged 21 and above are allowed to play at 8gpm. Age verification is required when opening an account, and anyone under 21 will not be permitted to register.

Self-Exclusion means you voluntarily request to have your 8gpm account blocked for a period of one week to six months. During that time, you cannot place bets or make deposits. You can request this by emailing [email protected].

Time-Out is a temporary break of up to eight weeks, after which your account is automatically reopened. Self-Exclusion locks your account for one week to six months with stronger restrictions. If you want to stop playing for longer, Self-Exclusion is the better option.

Lowering a deposit limit takes effect immediately. However, increasing a limit has a 24-hour cooling-off period before it applies. This is in place to protect players from acting impulsively.

Yes. If you believe a friend or family member has a gambling problem, you can contact us at [email protected]. The 8gpm support team will talk with you and advise on the right steps to take.

Time-Out and Self-Exclusion requests take effect immediately. A Self-Exclusion cannot be cancelled before the period ends — this is something players should be aware of before requesting. Time-Out will expire automatically at the end of the chosen period.
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